GAFE – Google Apps for Education

Gmail:             https://mail.google.com/a/lmusd.org

Calendar:       https://www.google.com/calendar/hosted/lmusd.org

Drive:              https://drive.google.com/a/lmusd.org

Please note the icons for Google Drive and Gmail on the district web site.

gafe_icons image

Accounts and Login

What is my account and how do I log in?  Please read the Login FAQ.

Passwords and Password Reset

Please change your Windows password to set/reset your GAFE password: Passwords are automatically synchronized between Windows and Google (GAFE) accounts.  Please remember to change the password on your phone, if you read district email on your phone.

Please visit http://www.luciamarschools.org/its-faq/ for instructions.


Google Apps Documentation (“Cheatsheets”)

Gmail -Excellent Introduction. While written primarily for Administrative assistants, the document describes many of the advanced features of Gmail:  GAFE_GmailforAdministrativeAssistants

Gmail:   GAFE_cheatsheet-gmail

Calendar:   GAFE Google-Calendar-for-Administrative-Assistants

Calendar:   GAFE_cheatsheet-calendar

Drive:   GAFE cheatsheet-drive

Docs:   GAFE cheatsheet-docs

Team Drive: All District Team Drives have been created based on District Staff Groups as requested by Curriculum.

Team Drive Operating rules:

  • You may never change the share permissions for the Team Drive, including adding or removing staff, students, or anyone else inside or outside the district. Team Drive only provides read/write drives by also giving users full access to all file and share permissions. Please contact Curriculum if you have questions.
  • Google Team Drive is similar to the current S: and T: drives, but comes with the risk of someone adding or removing access rights (see item 1). This limitation is for Google to fix.

Google’s learning Center http://learn.googleapps.com/

For up-to-date help, please visit Google’s built-in help:  it is excellent and always current.


Sharing Documents on the Web and with Google Sites

Please read our best practices document.


 

Cellphones

Users of district-issued cell phones should switch to Gmail/Calendar on their district devices.

In the Google documentation the “gmail address” or “Google for Work address”  refers to your firstname.lastname@lmusd.org address.

How to add Gmail on an Android phone

How to add Gmail on an iPhone/iPad

Exchange Access:  Exchange is no longer supported.

 


 

GoogleChrome imageChrome Browser

In April of 2015 Google hid support for NPAPI with Chrome release 42.  This was originally scheduled for the end of 2014, but the deadline was extended. NPAPI is essentially being superseded by HMLT 5, and Google has chosen to accelerate the obsolescence of the NPAPI legacy technology.  NPAPI was removed at the end of 2015.

This affects Lucia Mar as follows:

  • Google Apps for Education (GAFE) is not affected.
  • Chromebooks are not affected.
  • Silverlight, Java, Unity3D and other extensions built on NPAPI no longer work as browser extensions in Chrome, but may work in other browsers such as Firefox and Internet Explorer as long as those browsers support NPAPI.
    • Silverlight is used by OWA and Software Center.
    • Java is used by NetView Observer, our Camera Software.

The removal of NPAPI is Google’s decision, and the issue is not “fixable” by ITS.

You may want to experiment with Internet Explorer or Firefox if you have extensions depending on NPAPI.

Please refrain from implementing any of the “fixes” you can find on the internet. The NPAPI technology has been deprecated by Google, and is being removed fully from the code base over time.

 

Chromebook image

Chromebooks

Chromebooks at Lucia Mar

  • Staff and students always log in with their personalized login in accordance with the district’s acceptable use policy:  Please read the Login FAQ.
  • All internet access is authenticated through Lightspeed.  Make sure to log in with your district credentials when prompted.  Without proper authentication internet access will not be granted.

Tips for using Chromebooks at Lucia Mar

  • District Chromebooks are managed using an internet-based management system.  It is therefore critically important that Chromebooks connect to the internet regularly in order to get the most recent policies, ChromeOS, and applications.
  • District Chromebooks should connect to the Wi-Fi SSID named LM_Secure.
  • Chromebooks receive operating systems upgrades similarly to Windows.  Make sure to authenticate so the update process can run.

 

Common problems

  • My Chromebook is slow: This is typically caused by not having used a Chromebook for a few weeks, and updates to the ChromeOS are being installed.  Make sure to authenticate, check you have internet access, and let the upgrade download and install.  If an OS update is pending, it is indicated by a download arrow in the lower-right system tray:  Click on the icon and install the update (this generally takes 10-15 seconds).

CB_Update image

  • Internet is not working (this is typically caused by Lightspeed losing authentication):
    • Force a log-off from lightspeed and re-authenticate using the bookmark provided.Lightspeed logout image
    • Or, reboot the Chromebook and make sure to authenticate. Using the bookmark is more reliable.
  • I cannot find the CAASPP/SBAC Browser:  Please read this document, including the troubleshooting section at the end.

 

Printing from Chromebooks, Chromeboxes etc.

Printing on Chromebooks does not work reliably:  The printing process is convoluted and involves transmitting documents to an internet-based print server and the print server communicating with the local printer.  This has been found to be problematic, unreliable, and error-prone.  At best, it works intermittently.

 

Printing from stationary Chrome devices (e.g. Chromebox) 

  • Printing is supported on stationary Chrome devices such as Chromeboxes in designated labs assuming availability of compatible printer in the room.

Printing from Chromebooks or other mobile Chrome device

  • Save a PDF to a USB drive.  Print the PDF on a PC, or print from a printer with USB.
  • Log into GAFE on a PC and print.