Frequently Asked Questions (FAQ)

  1. How do I change my Windows and Google passwords?
  2. What are my Windows and GAFE logins?
  3. How do I connect to Wi-Fi?
  4. How do I make the Gmail window larger when writing emails?
  5. How do I use Distributions lists and Google Groups?
  6. I’m missing files from
  7. How to retrieve emails from Netmail


How do I change my Windows and Google Apps For Education (GAFE) Passwords?

Your Google Apps (GAFE) password is automatically kept in sync with your district password (also known as the domain password, or AD password).  To ensure identical passwords, please change your district password from a district computer, and new password will automatically be pushed to GAFE.

Changing Windows password:

1) Press CTRL+ALT+DEL, and then click Change a password.

2) Type your old password, type your new password, type your new password again to confirm it, and then press Enter.

3) New password takes effect for Windows immediately and GAFE within 5 minutes.

4) Please remember to change the password on any mobile device where you access district GAFE resources.

Password Complexity Requirements: A password must be at least 8 characters long and be comprised of at least one upper case character, one lower case character, one special character (e.g. ! @ % ), and a number. Your name (first or last) cannot be used in the password.

Password tip: The length of a password is generally a better indicator of password strength than character substitutions – the longer the password the more secure. It’s often easier to remember a phrase than password, and as long as the phrase is longer it provides better password security. For instance a password of “TeamLuciaMarIsGreat@16” is stronger than “Pas$w0rd” by several orders of magnitude.



What are my Windows and GAFE logins?

All logins follow the following naming scheme and work as follows:

Staff:  Staff logins are <firstname>.<lastname>.  For John Smith the various logins are:

Windows login:  john.smith

Emails sent to existing are additionally delivered to  New employees only get john.smith style logins.

GAFE login:

Students:  Student logins are <ID>  There is no longer a school prefix, such as AG123456.  For student with ID 123456 the various logins are:

Windows login:  123456

GAFE/Email:, where students cannot email/share outside

Lightspeed internet content filter continues to use the core domain login for authentication.  Any authentication on e.g. a Chromebook would thus use john.smith and associated credentials.


Connecting to Wi-Fi

The District’s upgraded Wi-Fi infrastructure provides additional services, performance, and improved security.

District-owned devices should automatically get new policies and connect to the correct Wireless Network (“SSID”).

Personal devices (“BYOD”) should connect to LMUSD-Wireless.

If a device does not fully transition to the new wireless, please assist by making sure the device connects as follows:

Wireless Network (“SSID”) Devices
 LMUSD-Chrome District-owned Chrome devices. District devices with correct policies will automatically connect.
 LMUSD-DomainPC District-owned Windows PCs. District devices with correct policies will automatically connect.
 LMUSD-Jablko District-owned Mac OS devices. District devices with correct policies will automatically connect.
 LMUSD-Wireless Personal (“BYOD”) and other devices. Personal devices will need provide a one-time device authentication. Please see below for instructions.

This SSID may also be used for District devices in case the default policies have not been applied. Upon joining the network, District devices will receive updated policies and switch to the customized SSIDs above.

Note: Only connect a district device to LMUSD-Wireless yourself if directed to do so by ITS.

 Additional SSIDs Used for special purposes and are not generally accessible.
 LM_Secure – Legacy
Was temporarily provided to allow existing district devices to obtain new policies and automatically connect to the correct SSIDs.



Connecting to LMUSD-Wireless

To connect a device to  LMUSD-Wireless a one-time registration process is required. After completing the registration, all future connections should be automatic.

Example Configurations Screens for common personal operating environments. Please see instructions above for proper use of LMUSD-Wireless.

      Settings – Please use the following settings if requested
  • EAP Method: PEAP
  • Phase 2 Authentication: MSCHAPV2
  • CA-Certificate: (unspecified),  “do not check”, or Automatic
  • Identify/login: district login, i.e. typically firstname.lastname or StudentID
  • Password: district password
  • Examples are provided above


Configuring Gmail’s Window Size

Gmail can be configured to default to a larger default window.  Select “COMPOSE” to start a new email, click the little triangle in the lower right of the “New Message Window”, and select “Default to full-screen”.  Close the “New Message” window and click “COMPOSE” again to work using the larger window.


How do I use distribution lists (a.k.a. Google Groups)?

On Exchange distribution lists to all staff were of the format _School, as for instance _Fairgrove.

On Google Apps, the equivalent list is named FA-Staff.  Similarly for all schools including Adult ED.

Please recognize that the lists are accurate to the extent that ITS has accurate staff assignments.

All distribution lists may be viewed by visiting Google Groups.


Manual Migration of data from

Google Drive:  In case files are missing from they can be moved to

  1. Log in to using Chrome, select Google Drive, and create a parent folder in Google Drive.  Move all files/folders into that parent folder.
  2. Share the parent folder with your account in
  3. Log in to Google Drive for, and go to the “Shared with me” Folder.
  4. Right click on the folder you have shared, and click “Add to my Drive”.
  5. Once you have added the shared folder to the new drive, it will show up in the Drive Sync Client (a.k.a. “Google Drive”).  You will need to install the Google Drive app if not available.
  6. The Drive Sync Client will allow you to make a copy of the shared folder (Drive Sync allows you to copy folders).
  7. Once you have copied the shared folder, it will start syncing with the new Google Drive.

If you need assistance with Google Drive Sync, or the above process, please enter a work-order for ITS.

Google Sites:  The process is similar, and actually a bit simpler.  After sharing the Sites with the account, enter Sites and:

  1. Click the gear icon at the top of the page and select Manage site.
  2. Select General in the Site settings section.
  3. Click the Copy this Site link next to Site Actions.
  4. Enter the site name, and click Copy site.

The “copy” becomes the “new site”.

Full documentation by Google here.



How do I retrieve email from the Netmail Archive?

Emails received/sent in Exchange prior to Aug 15 2015 may be retrieved from Netmail.