Information Technology Services provides front line technical support to all students and staff of Lucia Mar Unified School District.  We work with staff to evaluate, plan, and implement technology-rich projects designed to help students master 21st century skills.

Helpdesk

For Helpdesk and to enter work-orders, please visit the Helpdesk page.

Newsletters

Newsletter – April 2016 

Schedule for Information Systems Technicians

Site Technician Response

If your request is urgent contact Helpdesk at x1000.
For less urgent request submit a work order.

To better respond to your on-site technical issue in a timely matter:

  • Submit an ITS work order(s) prior to the arrival of your site’s technician.
    This will prepare the technician if special equipment/tools are required and allows us to keep track of open issues.
  • Work-orders are addressed in priority order based on the number of affected students/staff, age of work-order, and availability of parts.
  • Principal or designee may choose to prioritize certain work orders.  Please work with your front office if you believe your work-order should take priority.

 

There are only 10 types of people in the world:  Those who understand binary, and those who don’t… ~unknown